Conditions of Use

NOTICE TO EVERY CUSTOMER/MEMBER :  CONDITIONS OF USE AND ON YOUR PURCHASES

NO refunds will be considered. We do not have the staff to check on this. This is your responsibility.We simply cannot check each order that came through to see if you have made a double order and paid for that.  

  If you did make a double order, you should always check your history of previous orders to see if you don't already ordered the set. If we give out samples of a set on our yahoo groups or any where else as a gift, and you purchase it, that is not a double order. A gift is only there for us to promote and advertise our designs/sets, and if you did not see or look or find the gift where we have put it up as for free, that does not count for a refund at all or a exchange for another set/designs in the place of the one that you ordered. If your zipfile of the designs/sets you ordered is damaged, we will gladly replace it for you. * We will however have a small charge for this for which we will send you and invoice for. Once paid, we will rectify this for you. This is all admin work we really do not want to do, that's why you have access to your previous orders in your account, that is why we explain over and over how discounts and coupon codes, including the monthly membership discounts work. We want to cut out the admin and give more time in giving and digitizing quality designs to you.

NO REFUNDS WILL BE MADE ON ANY ORDERS BECAUSE OF IT'S DIGITAL NATURE. WE CAN ONLY CHANGE THE FORMAT FOR YOU IF YOU CHOOSE THE WRONG FORMAT! * there however may be a charge fee for this.  MAKE SURE ABOUT THE ITEMS IN YOUR CART BEFORE YOU FINALIZE THE PAYMENT PLEASE. NO REFUND ON WRONG or DOUBLE SETS ORDERED.

 All of my designs can be stitched on personal items as well as items you want to sell* BUT LIMITED QUANTITIES, unless otherwise stated on the description page of a product.

The design file itself is copyright and cannot be changed in any way other than conversion to your embroidery format. Giving the design file to others is against copyright laws. If others want my design please direct them to my site.

 

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